ea77's Privacy Policy
This document explains in detail how we collect the information you provide while using the ea77 platform, what we use it for, and how securely we store it.
Introduction and Scope
This Privacy Policy has been prepared by the organisation operating the ea77 platform and applies to the website https://ea77login.cam and all related services. This policy is in effect whenever you create an account on our website, make a deposit, place a bet, or participate in the live casino.
By reading this document, you will learn what types of information are collected, what they are used for, and what rights you have over your personal data. Reading ea77's Terms and Conditions together with this Privacy Policy will give you a full picture of the conditions for using the platform.
This policy applies only to ea77's own services. Third-party websites or services may have their own privacy policies, which are beyond our control.
Types of Information Collected
ea77 collects information in two main categories — personally identifiable information and non-personal technical information.
2.1 Personal Information
- Full name and date of birth
- Mobile number and email address
- Current address and national ID number (for required verification)
- Payment information — bKash, Nagad, or Rocket mobile wallet numbers
- Transaction history — deposit and withdrawal amounts and timestamps
- Gaming activity details — betting history and slot sessions
2.2 Technical Information
- IP address and browser type
- Device information — operating system and screen resolution
- Session duration and page visit patterns
- Referral source — which link or search brought you to the site
- Cookies and local storage data (details in section 7)
How Information Is Collected
We collect information through the following methods:
3.1 Information Provided Directly
Information you provide directly during account registration, identity verification (KYC), deposit or withdrawal requests, and when contacting the support team.
3.2 Automatically Collected Information
When you use the ea77 platform, our servers automatically record technical information. This includes data obtained through log files, cookies, and analytics tools.
3.3 Through Third Parties
Necessary information may be verified through trusted third-party services for identity verification or fraud prevention. In such cases, each party's own privacy policy applies.
Purpose of Using Information
ea77 uses collected information only for the following specific purposes:
- Account Management: Registration, identity verification, login security, and password recovery.
- Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining transaction records.
- Bonuses and Promotions: Determining eligibility for and awarding the 100% first-deposit bonus and other offers.
- VIP Membership: Determining tiers from Bronze to Diamond and calculating weekly cashback.
- Customer Support: Verifying your account and transaction details to provide assistance via live chat and email.
- Security and Fraud Prevention: Detecting multiple accounts, monitoring unusual transactions, and maintaining cybersecurity.
- Service Improvement: Analysing user behaviour to improve the game catalogue, payment methods, and overall experience.
- Legal Compliance: Retaining and disclosing information as required by applicable law or regulatory authority directives.
Your information will not be used for any purpose beyond those listed above. If a new purpose arises in the future, this policy will be updated and you will be informed.
Disclosure and Sharing of Information
ea77 does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Providers
Only the information necessary for them to perform their responsibilities is shared with trusted partners involved in payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners are contractually obligated to keep information confidential.
5.2 Legal Obligations
Information may need to be disclosed pursuant to a court order, a lawful request from an investigating authority, or the requirements of applicable law. In such cases, only the minimum amount of information permitted by law will be disclosed.
5.3 Business Changes
If ea77's business is restructured, merged, or changes ownership, the new authority will be bound to comply with the terms of this Privacy Policy.
Data Retention and Security
The security of your information is one of ea77's highest priorities. We maintain the following technical and organisational measures:
- SSL Encryption: All data transfers are encrypted using SSL (Secure Socket Layer) technology.
- Server Security: Data is stored on secure servers with controlled unauthorised access.
- Access Controls: Only authorised personnel may view your information for specific required purposes.
- Regular Audits: The effectiveness of security measures is tested on a regular basis.
6.1 Retention Period
Information is retained for as long as your account is active and for as long as necessary to meet legal obligations after closure. Financial transaction records are kept for the period set by applicable law. Information that is no longer needed after an account is closed is securely deleted.
To learn more about our commitment to data protection, visit our About Us page.
Cookies and Tracking
ea77 uses cookies and similar technologies to keep the website functioning properly and to improve the user experience.
7.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. Without these, the site cannot function properly.
- Functional Cookies: Used to remember your preferences, language settings, and customisations.
- Analytics Cookies: Collect anonymous statistics to understand site usage patterns.
- Security Cookies: Help detect multiple accounts or attempted fraud.
7.2 Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may affect your ability to log in to your account or make payments.
Your Rights
You have the following rights over your personal information:
- Right of Access: The right to know what information ea77 holds about you and to receive a copy of it.
- Right to Rectification: The right to request correction of any inaccuracies in your information.
- Right to Erasure: You may request that your information be deleted in certain circumstances, though information needed to meet legal obligations may be retained.
- Right to Restrict Processing: A request to temporarily suspend the processing of your information for specific reasons.
- Right to Data Portability: The right to receive your information in a structured, machine-readable format.
- Right to Object: The right to object to your information being used for marketing purposes.
To exercise these rights, contact our support team. We aim to respond within 30 business days. To learn about your rights and protections relating to responsible gaming, read our Responsible Gaming page.
Protection of Minors
ea77 is an age-restricted platform. Persons under 21 years of age (21+) are not permitted to create an account or use the platform.
Date of birth is collected during registration and age is confirmed through the identity verification process. If we receive information indicating that a minor has created an account, that account will be closed immediately and all related information will be securely deleted.
Parents and guardians are requested to ensure that their children do not access this platform. Please report any concerns of this nature directly to our support team.
Policy Changes
ea77 reserves the right to modify or update this Privacy Policy at any time. For significant changes, you will be notified by email or via a platform notification.
The date of any change will be noted in the "Last Updated" section at the top of this page. If you continue to use the platform after a policy change, it will be assumed that you have accepted the updated policy.
If you have questions about any part of the policy, check our Frequently Asked Questions (FAQ) — you will find answers to many common questions there.
Contact
If you have any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact us:
Live chat support in Bengali is available seven days a week, 24 hours a day.
When sending a request by email, write "Privacy Request" in the subject line and include your registered mobile number so we can verify your identity promptly.